What is an Employee Assistance Programme?
An EAP provides confidential advice, practical information, support and counselling to employees on a wide range of personal and work-related issues, including financial advice, legal advice, stress management and promoting wellbeing advice. It is available to all employees, no matter when or where, any time, any day, with support just a telephone call or a click away.
Why do I need an Employee Assistance Programme?
The benefits for employees are plain to see – easy access to confidential advice and support, access to qualified counsellors and reassurance in tackling any life issues. It’s not just beneficial for employees either. Employers also stand to gain from a reduced risk of stress – related sickness absence, increased productivity, reduced costs of mistakes and from clearly signalling a company’s commitment to meeting its duty of care. It follows that staff who feel secure, supported and happy will deliver productive work. Employee welfare builds respect and trust and this translates into long-term business success.
How does it work?
It is designed to be accessed by the employee by simply calling into the service on a free-phone number, or by logging into a secure EAP website. The service is available round the clock 24/7 and all calls remain completely confidential.
Having effective tools is a workplace essential. Adding an EAP to an employer’s health and well-being toolkit is certainly a wise business investment. This fully-supported service is available for any sized business.
We pride ourselves on partnering with Life & Progress to provide our customers with a leading EAP service.
I’ve known Debbie ever since I started my business over eight years ago. Whenever I’ve needed occupational health support, Debbie is right there for me. She has never let me down and everything she has done for me has been of the highest quality. Her professionalism and understanding of the subject is second to none and I have no hesitation whatsoever in recommending her services to anyone that needs an occupational health service.
I have worked with Debbie on a number of occasions and she has become my ‘go to’ occupational health advisor. She is both professional and pragmatic, builds a great rapport with employees and employers alike and produces reports in quick time. Quite simply, the best OH advisor I have worked with.
SA Law has enlisted the expert assistance of Debbie Holder for occupational health support over a number of years on behalf of numerous clients. We have always found her to be approachable and helpful in what can often be very difficult circumstances for our clients. Her advice is timely, comprehensive and comes at a very reasonable fee when compared with a number of other occupational health providers. We would have no hesitation in recommending her services to others.
Debbie is our trusted advisor for OH matters and we regularly refer our clients to her. Debbie’s approach means her advice and reporting is always clear and concise and has really helped our clients navigate some tricky situations. We wouldn’t hesitate to recommend Debbie and Occupational Health Services.
I have used Occupational Health Services for a range of employee health matters. I find the service very responsive, flexible, medically sound and professional taking into consideration both the employees’ and employers’ situation. The reports are detailed to a high standard to allow the business to review possible support and the next steps with the employee and Occupational Health Services will always advise if a further assessment may be needed.
After working with a variety of occupational health providers over the years, I have never worked so closely with a provider who genuinely cares about our colleagues but also about our business. Occupational Health Services Ltd understand our business and spend time to understand our colleagues too. They are always at the end of a phone to give advice, support and give confidence to colleagues working with them for the best outcomes for all.
Debbie has been assisting us with all of our OH needs since 2015 and I can honestly say nothing is too much trouble, quick turnaround if needed, with excellent professional assessments and advice given. Would recommend.
Occupational Health Services Ltd has greatly assisted many of my clients and their staff in assessing health issues and providing helpful guidance on road maps to improved health and attendance.
We have worked with Occupational Health Services Ltd for eight years now and the service Debbie has provided has been excellent. She always responds to us within a few hours and is very accommodating to our needs. We feel really confident that our employees will have a positive experience with Debbie, even at a time when perhaps they are not positive themselves. As an employer with a relatively lean head count, we do not feel compromised or exposed with the advice Debbie provides to employees, and instead, take real benefit about how best to return employees to full health in the workplace. Would highly recommend.